Additional Information: ***Please be aware that listings with “Free Shipping” or quoted shipping rates DO NOT apply to Hawaii, Alaska, Puerto Rico, Canada or any International site. They only apply to the lower 48 United States. Contact us for a shipping rate prior to bidding or buying if you are concerned about freight costs.*** *****Please contact us through the messaging system if you have a problem with an item before opening a case or return to give us an opportunity to resolve the issue. Thank you.***** ***We do not answer emails after business hours, on weekends or on major holidays on which we are closed.*** Shipping and Handling If you have a question about shipping and handling fees, please ask before bidding on or buying an item. By committing to purchase an item you are agreeing to the terms stated in the listing. Please provide a phone number and contact name for all shipments in case there is a problem in delivery. PLEASE NOTE: We only ship internationally through eBay’s Global Shipping Program. We DO NOT ship anywhere internationally direct. We DO NOT provide customs documents. Truckline Shipments Large or heavy items are shipped via truckline and secured to a pallet for protection. Shipments must be addressed to a location that is accessible by large trucks. Someone must be available throughout the day to accept and unload the item. Shipments to residential areas or sites that require appointments, lift gates, inside delivery, or other special delivery requirements will have additional charges. These charges vary by service and location and must be paid before shipping. These charges are in addition to stated shipping costs even if it is listed as free shipping. You are responsible for disclosing the need for residential delivery, inside delivery, appointments, the need for help unloading, etc prior to us shipping the item. Home based businesses are still classified as a residential delivery and will be subject to a residential delivery fee. Please provide a contact name and phone number in case there are any problems in delivery. Return Policy Discount Depot provides no warranty or guarantee beyond what is stated in the listing. Items that are listed “AS-IS” don’t carry a DOA warranty and cannot be returned. To return an item, please contact us through the eBay messaging system to request an RMA number. You must obtain an RMA authorization before returning the item. Payment DetailsPer eBay’s policy…..we accept: eBay Managed Payments as a primary method. Payment upon pickup (This is for items listed as local pickup.) Per eBay’s seller protection guidelines, we have to ship to the authorized address used at the time of checkout. Address changes requested through messaging will not be honored. Any sales tax added to the purchase price is collected by eBay. If you feel that you should not be charged tax, you will need to contact eBay. Disclaimer Customers are responsible for determining the suitability of the item to their application. If you have any questions, contact the manufacturer’s help desk, the manuals for your product, or other sources for this information. We do not provide tech support for suitability questions. If you receive an item that does not work or you feel the item does not match the description in the ad; please contact Discount Depot within 72 hours via the eBay messages before opening a return or a case. If it is something we can resolve for you, we will. If the item needs to be returned then a return can be opened with eBay and a refund issued after receipt of the item. Business Hours 9:00 AM to 6:00 PM CST Monday through Thursday 9:00 AM to 5:30 PM CST Friday CLOSED Saturday, Sunday, and Major Holidays Powered by SixBit’s eCommerce Solution